TRIO IS OPEN AND CONTINUES TO PROVIDE TREATMENT TO PATIENTS
During the province-wide State of Emergency, TRIO remains open with strong screening and safety protocols in place in order to provide essential fertility treatment to our patients. Please continue your monitoring, medications and appointments with TRIO as directed by your healthcare team.
But please, stay home as much as possible. We can’t stress how important it is to be extra cautious. So, for example, order groceries online if you can. And only go out for essential reasons, such as medical appointments. We are asking you to please follow all provincial public health guidelines, including the directive to stay home and stay safe.
If you have an upcoming funded cycle but are not comfortable starting treatment don’t worry, we will hold your spot in the queue. Please call us when you feel ready to start your funded cycle.
SCREENING & SAFETY MEASURES
To ensure safety for our patients as well as our staff during the pandemic, and to respect the rules of social distancing, we are continuing to implement a number of safety measures at TRIO. In addition to increased safety for patients and staff, there are some additional benefits: for example, you’ll be in and out of the clinic more quickly than before and waiting less since appointments are now timed. And, since appointments with doctors are virtual, you will be spending less of your time at the clinic.
Please click here to see a video that will walk you through what a visit to TRIO looks like now.
|Mandatory Rapid Testing
For more information about mandatory rapid testing please scroll down to the Q&A section at the bottom of the page.
|New Consent Form:
|Modifications to our Clinics:
MANDATORY RAPID TESTING Q&As
Q: How will I know if I require rapid testing?
A: If you require a rapid test, you’ll be notified by one of our staff members in advance of your scheduled visit to the clinic.
Q: Who, exactly, requires rapid testing?
A: Only patients undergoing a treatment cycle at TRIO require rapid testing. Our staff will also be tested every two weeks.
Q: Where do I go for my testing?
A: If you have been given an appointment for a rapid COVID test, please proceed directly to the 11th floor when you arrive at 655 Bay Street. Please sign in for your test and wait in the waiting room to your immediate left and right. Please do not proceed to the waiting room behind the front desk. This is for patients awaiting their results.
Q: Will I be late for my ultrasound or blood draw appointment?
A: Your rapid test appointment will be approximately 30 minutes before your first blood test and/or ultrasound appointment with us.
Q: What exactly happens in this rapid test?
A: The rapid test is a simple nasal swab. After you’ve had this test, you’ll wait 15 minutes for the result.
Q: What if my test is negative for COVID?
A: If your test result is negative, you’ll proceed to the 18th floor to complete the standard screening and to receive your wristband. After you receive your wristband, you can go to your blood/ultrasound appointment, as scheduled.
Q: What if my test is positive for COVID?
A: If you test positive for COVID in the rapid test, you’ll have to leave the clinic and go directly home to book a follow-up test. Although very good, rapid tests are not quite as accurate as lab-based PCR tests. So, if you do test positive on the rapid test, you’ll be required to get a follow-up PCR test done at one of the hospital-based testing clinics to confirm the result.
Q: Will I have rapid testing if I monitor at a satellite clinic?
A: Our satellite clinics are working on getting rapid testing arranged. Please follow up directly with your clinic to see when they will have rapid testing in place.
Q: How do I notify the clinic of my Day 1?
A: Please email us at email@example.com and include:
- Your full name
- Your doctor’s name
- The date of your Day 1
- The type of treatment you are doing
- Where you are doing your monitoring (that is, which clinic location).
The Day 1 team will follow up with you and give you instructions on next steps. If you need to come into the clinic, the Day 1 team will give you a specific day and time to come to the clinic.
Q: Can my partner come with me on the day of my egg retrieval?
A: Because of new social distancing regulations, we have to limit the number of people in the clinic so we have some new rules about partners attending during procedures: When you are having your OPU or egg retrieval, your partner can come with you to the 18th Floor and wait for you in the recovery room, but they cannot come with you into the operating room. However, when it comes time for your embryo transfer, we do allow partners into the operating room for both fresh and frozen transfers. It is the same for gestational carriers: one person is allowed to accompany you in the operating room during the embryo transfer.
Q: What about patients who have to travel to come to TRIO for their treatment?
A: Anyone arriving in Toronto by airplane from any Canadian destination and coming to TRIO for treatment must adhere to the following requirements:
Upon arrival in Toronto, the patient and travelling partner, if relevant, must quarantine for 5 days.
On the 6th day, the patient and accompanying partner should go to an ambulatory COVID assessment centre or participating pharmacy for a COVID test. Beginning Tuesday, October 6, an appointment is needed to get a test at all assessment centres and pharmacies. Please contact an assessment centre or pharmacy directly to book your test. Information on how to book an appointment is available at this link: https://www.toronto.ca/home/covid-19/covid-19-what-you-should-do/covid-19-have-symptoms-or-been-exposed/covid-19-assessment-centres/
While awaiting the results of the COVID test, your quarantine should continue.
Once the results of the tests are available, please contact TRIO via email with the following information:
-Travel dates and airlines
-Date of start of quarantine
-Date of COVID test and results
Once this information is received, your visit to TRIO will be scheduled. Please note, at this time, TRIO is not accepting patients who have travelled from international destinations outside of Canada.
Q: I don’t live close enough to TRIO to bring a sperm sample in. Does TRIO provide a room where patients can produce a sample safely and privately?
A: Because of COVID-19 restrictions at the clinic, we are asking all patients who live less than 90 minutes away from TRIO to produce their sperm sample at their home, keep it at body temperature, and bring it into TRIO within 90 minutes of your scheduled retrieval. For some patients who live out-of-town, or farther away than 90 minutes, this may not be possible. For these patients, we do have a private room. But because of COVID protocols, we are limiting access to this space to a maximum of two people per day. We understand that the time restriction of arriving at TRIO within 90 minutes of producing your sample can be stressful. As can driving in downtown Toronto during rush hour traffic. So another option is to spend the night before your scheduled retrieval at the Chelsea Inn hotel, which is right next door to TRIO. They offer our patients a medical discount rate, and they will also discount parking. We’ve heard from many of our patients that this option has reduced their stress on the day of their retrieval and can even be a pleasant experience.
Q: People who are frontline healthcare workers or who live with or are in close contact with a healthcare or front-line worker – does this affect their treatment and will they fail screening?
- If the TRIO patient is a healthcare worker who is working directly with COVID patients, the TRIO patient must be under strict self isolation for two weeks with no exposure to COVID patients before coming to TRIO and throughout their treatment, meaning they cannot go back to work while they are in treatment at TRIO. An example of this type of TRIO patient would be an intensive care unit doctor or nurse.
- If the TRIO patient lives with a partner who has direct exposure to COVID patients, they must be isolated from their partner for two weeks before they can come into TRIO for treatment. However, unless also isolated for two weeks, their partner, who is the frontline worker, would not be able to come into TRIO.
- If the TRIO patient is a Long Term Care/Nursing home worker, they should be under strict self isolation for two weeks and not going into their workplace before coming to TRIO and throughout their treatment, meaning they cannot go back to work while they are in treatment at TRIO.
- Other healthcare workers, including Family Physicians/GP’s, Emergency Room Physicians not in contact with COVID patients, and other healthcare professionals not dealing directly with COVID patients or working in Long Term Care Facilities will pass the screening and can come to TRIO for their treatment.
Q: Do you have any recommendations on the COVID-19 Vaccine?
A: Please click on the link for our current vaccine recommendations: https://triofertility.com/vaccination-and-pregnancy-sogc-and-cfas-recommendations/
Q: Do any of TRIO’s nurses or other staff work at other clinics or hospitals?
A: No. None of TRIO’s nurses, embryologists or administrative staff work in other healthcare facilities. They only work at TRIO, ensuring there are no outside exposures.